Privacy policy

Last updated: November 1, 2026

Buen Finds (https://buenfinds.com/) respects your privacy. This Privacy Policy explains what personal information we collect when you visit or buy from our store, how we use it, who we share it with, and the choices you have.

Who we are

Buen Finds is operated by Erik Anaya, an individual based in Mexico.

Address: Avenida 25 Sur 309, Col. Haciendas del Valle, Delicias, Chihuahua, C.P. 33090, Mexico

Email: buenfinds.support@gmail.com

Information we collect

  • Contact and shipping details: name, email address, phone number, and shipping and billing addresses.
  • Order information: products purchased, amounts paid, returns, and messages you send us.
  • Payment information: payments are processed by our payment providers (such as Shopify Payments and PayPal). We never see or store your full card number.
  • Device and browsing information: IP address, device and browser type, pages viewed, and information collected through cookies, pixels and similar technologies.

We need your contact, shipping and payment details to process your order. Without them we cannot complete your purchase.

How we use your information

  • To process and deliver your order, send you tracking updates, and handle returns, refunds and customer support.
  • To prevent fraud and protect our store and our customers.
  • To comply with our legal, tax and accounting obligations.
  • To send you marketing emails or text messages, only if you have agreed to receive them. Every email includes an unsubscribe link, and you can reply STOP to any text message.
  • To measure store traffic and show you relevant ads on platforms such as Meta (Facebook and Instagram), TikTok and Google.

We do not use your information to make decisions about you that have legal or similarly significant effects based solely on automated processing.

Who we share your information with

We do not sell your personal information for money. We share it only with service providers that help us run the store:

  • Shopify, our e-commerce platform (https://www.shopify.com/legal/privacy/consumers).
  • Our payment providers and banks.
  • Our order fulfillment partners and suppliers, which may be located in China, and shipping carriers (such as USPS). They receive your name, shipping address and phone number so they can prepare and deliver your order.
  • Advertising and analytics partners (such as Meta, TikTok and Google), through cookies and pixels.
  • Our accountants and government authorities, when required by law.

Your information may be processed in the United States, Mexico, China and other countries where we or our service providers operate.

Cookies and advertising

We use cookies that are necessary for the store to work and, where permitted, cookies and pixels for analytics and advertising. Using advertising pixels may be considered "selling" or "sharing" personal information for targeted advertising under some U.S. state laws. You can opt out at any time by using the cookie preferences on our site or the "Do Not Sell or Share My Personal Information" link, and we honor Global Privacy Control (GPC) signals sent by your browser. You can also block or delete cookies in your browser settings.

Your privacy rights

Depending on where you live, including California and other U.S. states with privacy laws, you may have the right to:

  • Know what personal information we have about you and request a copy of it.
  • Correct inaccurate information.
  • Delete your personal information.
  • Opt out of the sale or sharing of your information for targeted advertising.
  • Not be treated differently for exercising any of these rights.

To make a request, email us at buenfinds.support@gmail.com with the subject "Privacy Request". We may need to verify your identity before responding, and we will reply within 45 days. You may use an authorized agent to make a request on your behalf.

How long we keep your information

We keep order information for as long as needed to provide our services and for the periods required by tax and accounting laws (generally five years). We keep marketing information until you unsubscribe.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Security

Our store uses an encrypted connection (HTTPS), and payments are processed in PCI DSS compliant environments. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Third-party links

Websites linked from our store have their own privacy policies, and we are not responsible for their content or practices.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with its "Last updated" date.

Contact us

If you have any questions about this Privacy Policy, email us at buenfinds.support@gmail.com.